Network and System Engineer (PRC Hire) – Concordia International School Shanghai
Job Description
Employer: Concordia International School Shanghai
Employer: Concordia International School Shanghai
Location: Shanghai, China
Division: Administration
Supervisor: Director of Technology
Position Summary: At the direction of the Director of Technology, and in collaboration with other Tech Department staff and staff in other departments, this position assists with managing the school IT network, installing, and maintaining IT servers and systems, and supporting users etc.
Qualifications
Bachelor’s degree in technology-related discipline
CCNA Certified
MCSE Certified, preferred.
Experience
5 years minimum experience in IT customer services to end users.
3 years minimum experience in Cisco network managing
3 years minimum experience in Windows/Linux server managing.
Experience with IT environment of international schools, preferred.
Skills
Highly skillful at using Cisco networks, Windows servers, Linux servers, VMware vSphere
Knowledgeable about Microsoft 365 (Azure, Exchange, Security)
Strong communication skills in both English and Chinese
Strong organizational and time management skills
Effective communicator – communicates well within a multi-cultural community
General Expectations
Guided by ethical principles and character
Customer oriented
Strong team player
Flexible and adaptable
Patient with a positive outlook
Ability to adhere to deadlines
Self-motivated with attention to detail
Able to maintain confidentiality (for HR, Finance, IT, Admissions, EA and division Secretaries)
Knowledge of Chinese protocol, familiar with Shanghai and surrounding community
Duties and Responsibilities
Inspect the school server rooms daily and maintain the cleanliness
Maintain the configuration, backup, and management of IT infrastructure equipment such as switches, routers, firewalls, etc. Handel the fault quickly and effectively when occurs in the equipment
Update and maintain various school systems, such as Windows and Linux application servers, Microsoft Azure, Exchange Online
Manage data backup and recovery of the entire application environment to protect the security of business data
Collaborate with and support other staff regarding the use of applications
Support users of relevant software: train, answer usage questions, and troubleshoot problems
Solve technical problems both on-site and remotely
Develop, document, and maintain data management guidelines
Support the annual IT security audit, fix the system vulnerability issues
Other duties as assigned
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More Information
Address
Shanghai, China
Concordia International School Shanghai
Shanghai
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