BFCR Manager, Insurance – WPB NFR UTILITY_INSURANCE

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of BFCR Manager, Insurance – WPB NFR UTILITY_INSURANCE.

Principal responsibilities 

• Possessing excellent knowledge on the GLOBP, AML & Sanctions policies and CDD process.

• Support Financial Crime Risk Management activities including KYC, CDD/EDD, AML, Sanctions, Tax, etc.

• Identify and escalate critical/exceptional issues to the management.

• Provide accurate and timely project updates and MI regularly to management and key stakeholders.

• Ensure tasks/initiatives adhere to both internal and external regulatory requirements, Local and Group policies and standards and minimize general risk to the Group.

• Collaborate and maintain good working relationship with stakeholders to ensure all the deliverables are achieved smoothly within scheduled timelines.

• Ensuring due diligence/ additional due diligence reviews are undertaken to the required quality and detail on a timely basis, to reach the logical conclusion.

• Communicate effectively and lead discussions on complex queries with QC, QA, Compliance, RM or Middle Office.

• Working with WPB, KYC Ops, and key stakeholders to establish data points in preparation of customer portfolio review (e.g., write up SOW for High Risk and SCC customers).

• Liaising with the business stakeholders (e.g. RMs, Team Heads and Branch Directors/Market Heads) on case matters to ensure alignment and consistent skills and knowledge to handle these reviews and profiling.

• Engage clients, on behalf of RM to obtain information and documents to meet CDD/ EDD, AML LoBP requirements.

• Identify opportunities and enhance operational efficiency for continuous process improvement with positive impact on business.

• Minimum 3 years in banking or insurance with relevant AML/KYC experience (e.g. CDD/ EDD/Screening), including minimum 2 year of experience in client portfolio reviews (including client interaction) over Individual, Entities, Trusts Personal Investment Vehicle (PIC/PIV) customer types.

• Candidate with strong SOW validation experience for High-Net-Worth Customers and Insurance product knowledge are preferred.

• Knowledge & experience of KYC / AML Regulations. Having a certification in AML/CFT related courses will have added advantage.

• Capability to quickly learn new things, new jurisdiction policies and guidance, new policy, procedure, and confidence in communication of these.

• Ability to implement Group risk management policies and procedures.

• Experience in risk management field, and proven ability to support the development of the business activities while robustly applying risk management disciplines and controls,

• Ability to execute at pace with high focus on results, while managing multiple priorities.

• Ability to handle crisis situations and take appropriate / timely decisions.

• Pro-active & business orientated with ability to prioritize and manage conflicting demands and ability to assess stakeholder needs to improve customer experience and showing resilience under pressure and providing best in class solutions.

• Ability to work well under pressure with high degree of accuracy.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised. 

You’ll achieve more when you join HSBC.

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