Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist.
Business: Markets & Sec Services IT
Principal responsibilities
- Front line production support of the FX electronic market making and order management systems for both internal and external clients. Incident and problem resolution, maintenance and deployment of application software
- Ensure all production incidents, service requests and problems logged and resolved in the banks systems
- Producing and using KDB queries to provide ad-hoc requested information to stake holders and continuously assist in problem resolution
- Help maintain an information repository of application support material that can be accessed by support resources
- Operate as part of a shift rotation including some public holidays, and weekend shift before market open
- Perform weekend application upgrade, configuration and patching across multiple environments in line with requirements and procedures
- Regular communications with client base to provide status updates, successful solutions as well as documenting all activities for future reference
- Development of tools with Python that can assist in day to day operations